Privacy Policy

Last updated: September 21, 2026

1. Information We Collect

We collect clinic account information such as name, email address, phone number, role and subscription status. The clinic and its authorised users may enter patient records, treatment plans, invoices and appointment details. The clinic controls that patient information; Devign processes it to provide the software and does not provide dental care.

We may also collect device information (device type, operating system version), usage data (features accessed, time spent), and log data (IP address, access times) when you use our mobile application or web platform.

2. How We Use Your Information

We use information to operate and secure the practice-management software, support clinic users, process the clinic's Devign subscription, enable clinic-configured appointments and reminders, diagnose errors, prevent abuse and comply with legal obligations. Devign does not use patient records for advertising.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (SSL/TLS), secure authentication with rate limiting, role-based access controls, JWT token-based session management, and regular security audits.

4. Data Sharing and Third-Party Services

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share information with the following trusted service providers, subject to confidentiality agreements:

  • Google Calendar API - for optional appointment synchronization when an authorised user connects a Google account
  • Stripe - for the clinic's Devign subscription only, not patient payments; complete card numbers are entered directly into Stripe
  • Cloudflare - for security and performance optimisation

These services have their own privacy policies governing their use of your data.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Patient health records are retained in accordance with applicable medical record retention laws. When you request account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

  • Access your personal data and request a copy
  • Correct inaccurate or incomplete data
  • Delete your account and associated personal data
  • Export your data in a portable format
  • Withdraw consent for optional data processing
  • Object to certain types of processing

To exercise any of these rights, contact us at info@devignlb.com.

7. Account Deletion

You may request deletion of your account at any time by emailing info@devignlb.com or through the "Delete Account" option in the mobile application. Upon receiving your request, we will:

  • Delete your account credentials and profile information within 30 days
  • Remove or anonymize your personal data from our active systems
  • Retain only data required by applicable medical record retention laws

8. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Cookies and Local Storage

Our platform uses essential cookies and local storage for authentication and user preferences (such as language selection and sidebar customization). We do not use tracking, analytics, or advertising cookies. The mobile application uses secure device storage for authentication tokens.

10. International Data Transfers

The primary application and database are hosted in France. Devign is registered in the United States and operates remotely from Lebanon, and support or service providers may process limited information in other countries. Where required, the clinic and Devign must use an appropriate transfer mechanism and safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Devign LLC
Registered and mailing address: 5830 E 2nd St, Ste 7000 #23016, Casper, WY 82609, United States
Remote team operating from Lebanon
Email: info@devignlb.com
Phone: +1 (307) 218-9637
Website: devignlb.com